Frequently Asked Questions

Yes we do. You can choose same-day delivery for all orders placed before 10:30am. Orders placed on the same-day will be delivered before 6pm. 

At Checkout, you can choose a delivery date, and your order will be delivered between 9am to 5pm on that day. While we strive to process and deliver all orders promptly, please note that during high-demand periods or special events, there might be slight delays due to traffic and other factors. Thank you for your understanding!

We currently have a 45km radius from our store in Beverly Hills NSW 2209. We will be extending our radius in the near future to cover Sydney wide.

The majority of our orders are sent with a third-party courier company who will provide tracking and live updates.

It is the customers responsibility to make sure someone is home for delivery. If no one is home, we will leave the box in a safe location outside. We will not be able to reschedule another delivery.

Our store is now open to the public. You can come in to buy donuts, coffees and shakes.

We are located at 528 King Georges Road, Beverly Hills New South Wales 2209, Australia.

All order cancellations must be processed a minimum of 24 hours prior to the delivery date. Unfortunately, we do not offer any returns/refunds on our donuts. Orders that have already been prepared, dispatched or in transit cannot be cancelled or refunded.

We currently offer pick up from 11am-5pm 7-Days a week.

We don’t put any customer details or invoice on our boxes, so unless a custom note is added, the customer will remain anonymous.

We do however put a small courier sticker on the box with the receivers name, number and address.

Both our ring and ball donuts are approximately 90mm – 100mm diameter